At MyGiftGenie we take your privacy seriously and we are committed to protecting your privacy and ensuring any transaction with our site is secure. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

MyGiftGenie Ltd is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at In summary, we use your information to:

  • Complete your order, send confirmation and shipping updates, respond to your requests and queries
  • Better understand your requirement, allowing us to personalise the content you see and improve your experience when you visit the website
  • Evaluate our website’s performance and ensure that it works properly
  • Send you direct marketing communications, which you can opt-out of receiving
  • Disclosures required by law. Your personal information will be disclosed where we are obliged by law to do so. We may also disclose your personal information where we are allowed by law to protect or enforce our rights or the rights of others and for the detection and prevention of crimes, such as fraud.


Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. In addition, we may collect your IP address and use COOKIES unless you configure your web browser not to accept them. If you have not registered your details to use the website your account information will not be available. You can visit for more information.

Who we disclose it to

We will only pass on any information to third parties other than for the purpose of processing your order. In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. In the event that we sell part or all of our business, customer information may be one of the business assets. If this happens, your information will be used in accordance with this policy.

Cookies in detail

We use a session cookie to remember your log in and to retain the products you add to your basket. Non logged in users basket contents are kept for 3 days after which the cookie is deleted. Session cookies are necessary for the functionality of our website and disabling them may render aspects of our site unusable. More details on their use can be found here

Please note that by blocking any or all cookies you may not have access to certain features, content, or personalisation available on our site.

We use Google Analytics to assess how customers interact with our website so we can improve customer satisfaction and user experience. This is an important feature to help innovate and monitor the performance of our website. More details can be found here

If you have any queries, please contact us at: