You have 14 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order.
Goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products, earrings and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Please read the MyGiftGenie returns policy for full terms.